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The American Chamber’s Member-to-Member (M2M) programme this Spring presents case studies from Intel, EMC, ARAMARK, Pfizer, Boston Scientific, Lionbridge, FMC, Genzyme, Pay Pal, Citi, Google, Ballina Beverages (Coca-Cola) and IBM as they seek to answer these and other questions:
How are they successfully managing and growing their Irish mandates?
How are they re-engineering costs?
How are they innovating at all levels in their operation?
How are they managing to keep their competitive edge?
Join them this spring from March 11th to April 22nd at the following dates and locations:
11th March Clare with Intel & EMC Click here to book your place
12th March Galway with ARAMARK & Pfizer Click here to book your place
25th March Sligo with Boston Scientific & Lionbridge Click here to book your place
15th April Dublin with FMC, PayPal & Genzyme Click here to book your place
21st April Clonmel with CITI & Google Click here to book your place
22nd April Cork with Coca Cola & IBM Click here to book your place
REMEMBER that you or your colleagues can attend as many as you wish AND that the presentations will be different at each meeting and will not be repeated elsewhere
Our business world has experienced one of the most dramatic upheavals in decades, impacting expenditure programmes and focusing firms on re-structuring
and re-thinking their business models. Inevitably, this has caused a drag on future investment decisions. However, there is increasing evidence that a modest
recovery is starting to germinate.
Now is the time for senior managers within subsidiaries of multinationals to build upon their shared experience of the past decade. That experience is a résumé of managing mandates within a global operation – striving to maintain a reputation for operational excellence, while aiming to reduce costs, increase productivity and to develop the subsidiary via mandate extension and mandate transformation.
We look forward to meeting you and your colleagues in the coming months, and sharing some valuable information
through our Spring M2M (Member to Member) Programme 2010.
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Venue |
Chair: |
Presenter: |
Title of Presentation: |
Synopsis |
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Clare
Intel Shannon Ltd.
Dromore House, East Park
Shannon Clare
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Bill Doherty
Executive Vice President,
Cook Medical |
Mike Brennan
Director of Software Engineering |
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A brief overview of how a small group of 18 engineers acquired by a large 30 billion dollar plus multi-national can achieve sustained growth through bust, boom and bust again to become a key strategic site within Intel. |
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| Intel is the world's largest semiconductor chip maker. Since 1989, Intel has invested over $7 billion and employs approximately 4,250 people at locations in Shannon and Leixlip. In 2009 its Leixlip campus was chosen as one of two new European R&D Hubs, while a major expansion of its R&D operation facility in Shannon was confirmed. |
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Bob Savage
VP Managing Director,
EMC Ireland |
Ireland:
A Centre
of Excellence |
EMC Ireland is transitioning from a Multi function campus of 1600 people, to a focused Centre of Excellence or (COE). Bob will discuss the journey so far. |
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| EMC works with organizations around the world,
in every industry, in the public and private sectors,
and of every size, from startups to the Fortune Global 500. EMC provides technology, products, and
services to consumers in more than 100 countries
and employs 670 people at its operation in Cork. |
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Galway
Followed
by light
Lunch
Avaya (Ireland) Ltd.
Mervue Business Park,
Mervue, Galway
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Gerard P Kilcommins
Global VP Vascular Operations
& Site GM Galway,
Cardiovascular Galway |
Joan O’Shaughnessy
Chief Executive Officer,
ARAMARK Ireland |
Containing Cost
not Quality
in a labour
intensive
service sector |
In a highly distributed business operating in over 450 locations with 4500 employees, delivering diverse services, real employee engagement is a key ingredient of sustainable service excellence. |
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| ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses
around the world. Headquartered in Philadelphia, ARAMARK has approximately 255,000 worldwide
and over 3,500 in Ireland. |
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Michael O’Brien
Business Operations Director,
Pfizer Ireland Pharmaceuticals
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How Pfizer’s Ireland colleagues have led the transformation of manufacturing and business
processes to deliver major cost reduction and
to add greater value to the Corporation. |
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| Pfizer is one of Ireland’s leading employers and the largest pharmaceutical sector investor and employer. One of the first pharmaceutical companies to locate in Ireland (1969), Pfizer has a rich heritage of innovation and expansion over a forty year period. Since its acquisition of Wyeth on 15th October 2009, the business now boasts over 5,000 colleagues across 13 locations based in Cork, Dublin, Kildare, Limerick, and Sligo. |
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Sligo
9.45-12.45 Followed by light lunch
Institute of Technology Sligo,
Ash Lane, Sligo |
Seamus Hughes
Zeus Industrial Products (Ireland) Ltd. |
Paraic Curtis
VP Operations/Managing Director |
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Management controls in sustaining
a lean culture. |
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Benefits of benchmarking. |
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Standard work in practice. |
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Application of 'production' lean tools
in the 'overhead' area. |
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| Boston Scientific Corporation is the world's leading developer, manufacturer and marketer of less invasive medical devices, which provide effective alternatives to traditional surgery by reducing trauma, complexity and risk to the patient. Boston Scientific employs 4,500 in Ireland with facilities in Clonmel, Cork, and Galway. |
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Paul McBride
VP & General Manager,
Global Sourcing & Search Lionbridge |
Lionbridge Ballina -
From Start-Up
to Subsidiary
to Strategic
Business Unit |
An overview of the frameworks used to evolve a local mandate within a global organization. |
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| Lionbridge Technologies, is the leading provider of multilingual content, products, and services to global businesses in the life sciences industry. With expertise in highly regulated industries, Lionbridge serves the globalisation requirements of the leading medical and scientific community worldwide. |
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Dublin
Citi
1 North Wall Quay,
Dublin 1 |
Lionel Alexander
President & general manager Printhead Operations ISB/IPG, Hewlett Packard (Manufacturing) Ltd. |
Anthony Canavan
Business Development Manager, HP Manufacturing Ireland Ltd (alias DIMO - Dublin Inkjet Manufacturing Organisation) |
The transformation of HP Manufacturing
Ireland Ltd |
The transformation of the HP Manufacturing Ireland facility from solely being a manufacturing entity to being a total business asset, by
- establishing an integrated value proposition across Marketing, R&D and Manufacturing
- taking WW business leadership for specific customer segments." |
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| Hewlett Packard is among the world’s largest technology companies and is one of the foremost multinational companies in Ireland, with over 4,000 people employed in Leixlip, Dublin, Galway and Belfast. It recently announced a major expansion of its Global Service Desk in Leixlip, adding 500 new positions. |
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Bill Murphy
Finance Director,
Genzyme Ireland |
The Genzyme
Ireland story,
still investing
in 2010 |
Genzyme started construction of their BioPharma campus in Waterford in 2002, and
operations in 2003.
Investment in facilities is approaching €400 m with 470 permanent employees.
Genzyme are currently expanding their manufacturing, with a €130 m investment
nearing completion. Why are Genzyme still investing in Ireland? |
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| Genzyme Ireland established in 2001, is situated on a 37 acre site in Waterford. This multi phased Biopharmaceutical facility has a capital investment of over €280 million and employs over 450 personnel. It is a state-of-the-art facility for finishing of biopharmaceuticals and employs a high level of automation, including Manufacturing Execution Systems. |
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Louise Phelan
Senior Director,
Global Customer Solutions & EU Merchant Services |
From 25 to 1,225 -
Lessons Learned
7 years on |
In less than ten years, PayPal has grown from 25 employees to 1,225. Explore the business and social factors which have made this growth a reality. |
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| PayPal allows any business or consumer with an email address to securely, conveniently and cost-effectively send and receive payments online. With more than 81 million active accounts in 190 markets and 24 currencies around the world, PayPal enables global ecommerce. PayPal’s European Operation Centre opened in Dublin in 2003. Since then the number of staff has increased from just 25 to more than 1,100 today. In 2009, it announced an investment of €15m to support the development of a European Centre of Excellence in Blanchardstown. The Dublin centre manages all direct customer contact for PayPal’s businesses across Europe. |
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Clonmel
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Daniel J Hoey
General Manager,
Merck Sharp & Dohme
Ireland Ltd. |
Brian J Hayes
Managing Director,
Global Transaction Services
Citibank Europe plc |
An Innovation
Model for the
Services industry
in the
Smart Economy |
Ireland has been a successful location for Citi. It started as a small branch and has become a Major Centre of Regional and Global Relevance. It recently established a Research, Development, Innovation and Learning Centre in Ireland. Citi will share how it is going about designing an Innovation Model for the Services Industry Smart Economy. |
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| Citi have had a presence in Ireland since 1965 and was one of the first foreign banks to open an office in the country. They now employ over 2,200 people in Dublin and Waterford. They are the largest employer in the International Financial Services Centre in Dublin and the largest foreign bank in Ireland by employee number. |
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Stephen Lusty
Director Online Sales
and Operations,
Google Ireland |
Operational
Excellence
@ Google |
Stephen will describe how consistent excellence in operations enabled Google Ireland to scale to a strategic global hub for Google's business in just a few years. |
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| Google opened its EMEA Head Quarters in Dublin, in 2003, initially employing 100 people. In 2005 and 2006, Google’s Ireland operation continued to grow and the company announced expansion projects creating over 1,100 new jobs and also expanding their premises in Dublin. The Irish operation is now Google’s largest outside of the US currently employing over 1,600 staff from 40 different countries. |
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Cork
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Kevin Dunleavy
Ballina Beverages
(The Coca-Cola Company) |
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Enhancing
Employee
Engagement
during
implementation
of a Lean
Transformation
Programme
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By focussing on employee engagement we were able to support the implementation of Lean Manufacturing, delivering improved business results. |
| Ballina Beverages, in Co Mayo manufactures concentrates and beverage bases for Coca-Cola bottling companies throughout the world. The facility represents the largest single investment ever made by The Coca-Cola Company and is currently the largest soft drink manufacturing plant in the world. The plant also incorporates the most up-to date automation and information management systems including The Coca-Cola Company’s first fully-automated warehouse. Ballina Beverages commenced production in 2000 and the concentrates made there are sold to bottlers on four continents. |
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Bob Savage
VP Managing Director,
EMC Ireland |
Ireland:
A Centre
of Excellence |
EMC Ireland is transitioning from a Multi function campus of 1600 people, to a focused Centre of Excellence or (COE). Bob will discuss the journey so far. |
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| EMC works with organizations around the world,
in every industry, in the public and private sectors,
and of every size, from startups to the Fortune Global 500. EMC provides technology, products, and
services to consumers in more than 100 countries
and employs 670 people at its operation in Cork. |
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Michael O'Brien
Pfizer |
Cost Reduction
through
Innovation in
manufacture of
Active
Pharmaceutical
Ingredients |
How Pfizer’s Ireland colleagues have led the transformation of manufacturing and business
processes to deliver major cost reduction and
to add greater value to the Corporation. |
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| Pfizer is one of Ireland’s leading employers and the largest pharmaceutical sector investor and employer. One of the first pharmaceutical companies to locate in Ireland (1969), Pfizer has a rich heritage of innovation and expansion over a forty year period. Since its acquisition of Wyeth on 15th October 2009, the business now boasts over 5,000 colleagues across 13 locations based in Cork, Dublin, Kildare, Limerick, and Sligo. |
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